OfficesinLebanon (“Office in Lebanon“, “We“, “Us“, and “Our“) are committed to
protecting and respecting your privacy in the delivery of our flexible office
brokerage services (“Services”). We have developed this Policy because we want
you to feel confident about the privacy and security of your personal
information in connection with our Services and also to outline some of your
rights.
This Policy (together with our terms of use and any other documents referred to
on it) sets out the basis on which any personal data we collect from you in your
Enquiry Form, or that you otherwise provide to us during our exchanges will be
processed by us. Please read the Policy to understand our practices and how we
will use your personal information. By using our site and our Services you are
giving us permission to use your information as set out in this Policy. If you
do not agree, please refrain from using our site.
In order to provide our Services we may collect and process the following
personal data about you:
Information that you provide (including about yourself, your employees/staff or
partners) by filling in the Enquiry Form and other sections on our site. This
includes information provided at the time of registering to use our site,
subscribing to our introductions and matching services, posting material,
requesting further services from your officeinlebanon contact, or otherwise
collected during viewings, appointments or telephone calls.
We may ask you for information when you enter a competition or promotion
sponsored by us or selected third parties or our partners, and when you report a
problem with our site.
If you contact us, we may keep a record of that correspondence for customer
services and quality purposes.
We may also ask you to complete surveys that we use for research purposes,
although you do not have to respond to them.
Details of transactions you carry out through our site and the fulfilment of
your orders, including the arrangements and deals entered with third party
office service operators and providers with whom we match your requests.
Details of your visits to our site including, but not limited to, traffic
data, location data, weblogs and other communication data, whether this is
required for our own billing purposes or otherwise and the resources that you
access IP addresses.
We may collect information about your computer, including where available
your IP address, operating system and browser type, for system administration
and to report aggregate information to our advertisers. This is statistical data
about our users’ browsing actions and patterns, and does not identify any
individual.
If you are providing us with information about another person, you should
have their consent and you should also consider whether they should read this
Policy.
We periodically review your personal information to ensure that we do not
keep it for longer than is permitted or is necessary to protect our business.
The data that we collect from you may be transferred to, and stored at, a
destination outside the European Economic Area (“EEA“). It may also be processed
by staff operating outside the EEA who work for us or for one of our suppliers.
Such staff may be engaged in, among other things, the fulfillment of your order
and any international requests that you make for serviced office solutions, the
processing of your payment details and the provision of support services. By
submitting your personal data, you agree to this transfer, storing or
processing. We will take all steps reasonably necessary under the Act to ensure
that your data is treated securely and in accordance with this Policy.
All information you provide to us is stored on our secure servers. Any payment
transactions will be encrypted using SSL technology. Where we have given you (or
where you have chosen) a password which enables you to access certain parts of
our site, you are responsible for keeping this password confidential. We ask you
not to share a password with anyone in order to avoid illegitimate intrusion
into your privacy or your business transactions.
All the information you provide will be held in the strictest confidence and
only used for the purposes described in this Policy.
Due to the nature of the internet, the transmission of information online is not
completely secure. Although we will do our best to protect your personal data in
accordance with industry practice, we cannot guarantee the security of your data
transmitted to our site; any transmission is at your own risk. Once we have
received your information, we will use strict procedures and security features
to try to prevent unauthorised access.
We use the information provided to us in the following ways:
To deliver our Services and provide you with information about serviced office
solutions, that we are aware of, or are managed by our trusted third party
affiliates, other office related products or services that you request from us
or which we otherwise feel may be of interest to you (in accordance with your
marketing preferences indicated in our Enquiry Form).
We may provide you with further information about service office
opportunities which could include any newsletters, exclusive offers and
opportunities or renewals and reminders. This is part of our automated service
and a condition of use of our site and Services.
Share your information with third parties (including but not limited to
landlords, commercial property agents, property operators and business centres)
who may offer offices premises matching your specific enquiry. This is part of
our automated service and a condition of use of our site and Services.
Share your information with other businesses that offer office move related
services, including fit-outs, IT equipment and other amenities suppliers.
Please let us know if you receive any unwanted communications. Every time
you are contacted for marketing purposes you will have the opportunity to opt
out of receiving further marketing communications (see how you can do this below
under the Your Rights section).
To carry out our obligations arising from any contracts entered into between
you and us and any third parties in delivering or brokering your office deal.
To allow you to participate in interactive features of our service, when you
choose to do so.
To update and contribute to our records.
To ensure that content from our site is presented in the most effective
manner for you and for your computer.
To notify you about changes to our service.
For research and analytical purposes to help us improve our Services and
deliver market information to our clients.
Although we cannot provide guarantees about third party conduct in the online
sector, we can take steps to prevent repeat use of your information by our
trusted affiliates and service operators. You may also need to confirm to third
parties, who will typically be independent data controllers, that they should
not contact you in accordance with their site specific privacy policies.
OfficesinLebanon and third parties that contact you in relation to your enquiry
or related services are required to identify themselves in all telephone
communications with you and will always do so.
When you submit your Enquiry Form and provide your telephone number, we will
take that as notice that you agree to receive telephone calls for the purpose of
using our Services even if you have previously registered with the TPS. Of
course, you can always change your mind at a later date and ask us and any third
parties not to call you.
OfficesinLebanon’s employees and contractors, as well as from third-party
companies placing calls on behalf of Offices in Lebanon may be in touch.
Recording and monitoring calls
Calls may be recorded or monitored for legitimate business interests, service
quality, training purposes and to protect you and us against unauthorised access
and abuse of our Services.
We may disclose your personal information to any member of our group for any of
the purposes outlined in this Policy. We may also disclose your personal
information to other third parties:
If we sell or buy any business or assets, or receive an investment, in which
case we may disclose your personal data to the prospective seller/buyer of such
business/assets or any investor.
If we are under a duty to disclose or share your personal data in order to
comply with any public, legal or regulatory duty or requirement, during legal or
regulatory proceedings, to enforce or apply our terms of use and other
agreements; or to protect the rights, property, or safety of OfficeinLebanon,
our customers or others with legitimate interests. This includes exchanging
information with other companies and organisations for the purposes of fraud
protection and credit risk reduction.
To any parties at your request.
We seek your marketing preferences in our enquiry form but you have the right to
ask us not to use your personal data for marketing purposes at any point.
You can exercise your right to opt-out at any time by:
emailing info@officesinlebanon.com
clicking on the unsubscribe link in any of our communications or reports; or by
writing to the Web Manager.
If you opt out of our use of your data for marketing purposes, we will honour
such choice once we have had a reasonable opportunity to process your
request.Please remember that by opting out, we will not be able to contact you
about products and services that may benefit your business. Our site may, from
time to time, contain links to and from the sites of our partner networks,
advertisers and affiliates. If you follow a link to any of these websites,
please note that these websites have their own privacy policies and that we do
not accept any responsibility or liability for these policies or their data
processing. Please check these policies before you submit any personal data to
these websites.
The Act gives you the right to access information held about you. If you would
like a copy of some or all of your information that we hold, please email or
write to us (using the contact details provided below).
We want to make sure that the information is accurate and up to date. You may
ask us to remove or correct information you think is inaccurate. We will make
all reasonable efforts to delete your information from our files if it is deemed
appropriate.
You have the same rights to know what information is processed by any third
party, or correct information held by them.
Our website uses cookies to distinguish you from other users of our site. This
helps us to provide you with a good experience when you browse our site and also
allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or
the hard drive of your computer if you agree. Cookies contain information that
is transferred to your computer’s hard drive.
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the
operation of our site. They include, for example, cookies that enable you to log
into secure areas of our site, use a shopping cart or make use of e-billing
services.
Analytical/performance cookies. They allow us to recognise and count
the number of visitors and to see how visitors move around our site when they
are using it. This helps us to improve the way our site works, for example, by
ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you
return to our site. This enables us to personalise our content for you, greet
you by name and remember your preferences (for example, your choice of language
or region).
Targeting cookies. These cookies record your visit to our site, the
pages you have visited and the links you have followed. We will use this
information to make our site and any advertising displayed on it more relevant
to your interests. We may also share this information with third parties for
this purpose.
If you submit your details to us or if you continue to use our site, you agree
to our use of cookies.
Cookies are widely used in order to make sites work, or work more efficiently,
as well as to provide information to the owners of the site.
Examples of purposes for which a cookie may be used:
Estimate our audience size or usage pattern.
Store information about your preferences, and so allow us to customise our
site and to provide you with offers that are targeted at your individual
interests.
Speed up your searches.
Recognise you when you return to our site.
Allow you to use our site in a way that makes your browsing experience more
convenient, for example, by allowing you to store items in an electronic
shopping basket between visits. If you register with us or complete our online
forms, we will use cookies to remember your details during your current visit,
and any future visits provided the cookie was not deleted in the interim.
Any changes we may make to this Policy in the future, for example in relation to
updates to our processes and purposes, will be posted on this page and, where
appropriate, notified to you by e-mail.
This Policy will be subject to Lebanese law and to the exclusive jurisdiction of
the Lebanese courts.
If you have any questions regarding this Policy or to access or correct your
information, you can email us at info@officesinlebanon.com
Last edited: August 2016